Case Studies

 A large technology company hired us to work with a high-potential manager who had interpersonal communication issues that were slowing his advancement. Consultant conducted 360 feedback interviews and determined that Client was perceived to be extremely domineering and inflexible in his opinions and was inadvertently shutting down critical input from those around him, especially subordinates. Consultant worked with Client over a six-month engagement to soften his style and open up more productive dialogue with his subordinates and others.

Result: Client successfully made the appropriate adjustments to his behavioral style and is now in line for a promotion.

A financial services company hired us to help a senior executive whose career had stalled, despite the fact that her manager felt she had high potential. Consultant conducted assessment work to identify the specific issues that were getting in the executive’s way. It was determined that despite the fact that she was extremely bright and well-thought of by those close to her, she was perceived to be “young” and inexperienced by those who only saw her in meetings or other general settings. Consultant coached client over a twelve-month period, utilizing video recording and playback extensively, to help Client project a more authoritative and commanding presence.

Result: The executive’s career quickly moved back on track, and she was promoted shortly thereafter.

A biotech company hired us to help a senior executive strengthen relationships with key clients both inside and outside the company. After conducting feedback interviews with a number of people around him, Consultant worked with the executive to tailor his communication style more effectively for different personalities and to better recognize his own blind spots when interacting with others.

Result: The executive was able to build more productive relationships with those both inside and outside of the organization.

A start-up tech company hired us to work with the senior executive team to improve their ability to speak effectively about the company and its products, especially in formal presentation situations. Consultant worked individually and in groups with the executives using video recording and playback to coach them in communicating effectively to specific target audiences.

Result: The executives reported significant improvement in their ability to speak confidently and comfortably in both large forums and more casual settings.